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Frequently Asked Questions

NextShopz is an all-in-one e-commerce platform that allows businesses to create, customize, and manage their online store with ease. Our self-serve platform is designed to streamline the process of starting and running an e-commerce business, making it accessible to entrepreneurs who are either incepting a business or looking for rebranding.

NextShopz simplifies the process of launching and managing an online store in a few easy steps:

1. Sign up for an account and choose a pricing plan that suits your business needs. 

2. Customize your store by adding products, setting up payment and shipping options. 

3. Once your store is set up, you can manage inventory, process orders, and track sales through the NextShopz dashboard. 

4. Leverage some of the integrated marketing tools to attract customers and grow your business. 

For more information and queries, write to us at: [email protected]

Ideal for a wide range of businesses, including small startups, independent retailers, and established enterprises. Whether you’re selling physical products, digital downloads, or services, NextShopz provides the tools and support you need to succeed. Our platform is designed to be user-friendly and customizable, making it accessible to businesses of all sizes and industries.

No, you don’t need any design or development skills to use NextShopz. Our platform is designed with simplicity in mind, allowing anyone to create and manage an online store without any technical expertise. We offer customizable themes and intuitive tools that make it easy to customize your store’s appearance and functionality without writing a single line of code. Plus, our customer support team is available 24/7 to assist you with any questions or issues you may encounter along the way. You can reach out to us anytime with your queries at: [email protected]

Customizing your store on NextShopz is easy. Once you’ve signed up and subscribed to a plan, you can access the customization options through your dashboard. You can select a theme that reflects your brand’s aesthetic and customize it to your liking. You can change colours, fonts, and layouts, upload your logo, and add images and banners to showcase your products. Additionally, you can add and rearrange content blocks to create a unique storefront that reflects your brand value.

NextShopz is designed with multilingual support to accommodate users from diverse linguistic backgrounds. While the platform’s default language is English, it also offers multilingual capabilities, allowing you to translate your store’s content into other languages as needed. 

We offer flexible pricing plans to suit businesses of all sizes and budgets. The fees depend on the plan you choose and the features included. We offer tiered pricing plans with varying levels of functionality and support. Additionally, we provide both monthly and annual billing options to accommodate your payment preferences. For detailed pricing information and customized rates, please visit our website or contact our sales team: [email protected]

We strive to be transparent with our pricing, and we aim to minimize additional charges wherever possible. There are no hidden costs while you are on your free trial. However, there may be fees associated with certain add-ons or premium features, depending on your subscription. Additionally, transaction fees may apply when processing payments through third-party payment gateways. We recommend reviewing our pricing plans and terms of service for a complete understanding of any potential additional charges.

When you receive an order through your NextShopz online store, you will receive a notification via email or through your dashboard. The order details, including the customer’s information and the products purchased, will be recorded in your order management system. You can then review the order, process payment, and fulfil the order by packaging and shipping the items to the customer.

We offer a variety of plugins and themes to enhance the functionality and visuals of your online store. Plugins are add-ons that provide additional features and capabilities, such as SEO optimization, social media integration, and advanced analytics. Themes, on the other hand, are pre-designed templates that determine the overall look and feel of your store. You can customize your store and tailor it to your specific needs and preferences with this range of themes and plugins.

Yes, you can easily manage your inventory on NextShopz. Our platform provides tools and features to help you keep track of your stock levels, add new products, and update existing ones. You can set product quantities, track stock levels in real time, and receive notifications when inventory is running low. Additionally, you can organize your products into categories and sub-categories to make it easier for customers to browse and find what they’re looking for.

NextShopz offers flexible shipping and logistics options to meet your business needs. You can set up shipping rates based on factors such as weight, location, and shipping method. Our platform also integrates with major shipping carriers, allowing you to calculate shipping costs and print shipping labels directly from your dashboard. Additionally, you can track shipments and provide customers with real-time shipping updates to ensure a smooth and seamless shopping experience.

NextShopz supports every popular payment gateway to provide flexibility for your customers. Some of the supported payment gateways include Razorpay, Paytm, Phonepee, CC Avenue, Billdesk, Paypal etc. These gateways allow you to accept payments securely and conveniently from customers using credit/debit cards, digital wallets, and other payment methods.

NextShopz is available for use in multiple countries around the world. Our platform is accessible globally, allowing businesses from various regions to create and manage their online stores. Whether you’re based in the United States, Europe, Asia, or elsewhere, you can use NextShopz to launch and grow your e-commerce business.

Yes, it is possible to migrate your online store from Shopify or WooCommerce to NextShopz. Our platform offers migration tools and support to help you seamlessly transition your store’s data.

Yes, you can use your custom domain with any plan on NextShopz. Whether you’re on our basic plan or our premium plan, you have the option to connect your custom domain to your online store.

This depends on what fulfilment method you have selected. NextShopz offers flexibility in fulfilment options, allowing you to manage shipping in-house or outsource fulfilment to a third-party logistics provider. If you choose to fulfil orders yourself, you will be responsible for packaging and shipping the items to customers. Alternatively, you can opt for drop-shipping, where the supplier fulfils orders on your behalf and ships directly to customers.

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